Having some troubles? We are here to help!

We want to make sure that everyone who recycles with SARCAN has a positive experience and are more than happy to answer your questions if you have them. Check out our Drop & Go FAQ to find an answer to your question, or contact us directly if you couldn’t find what you are looking for or if you just have a general question.

Want to make a suggestion or just leave some feedback? We have that here, too!


Drop & Go FAQ

General Questions

Account Questions

Group Account Questions

Order Preparation Questions

Order Drop Off Questions

Labelling Questions

Payment Questions

e-Transfer Questions

PayPal Payment Questions

Cheque Payment Questions

Contact Us

Didn’t find what you were looking for in the FAQ? Drop us a line using the button below! Your inquiry will automatically be sent to the right department to help you get the answers you are looking for!

If you want to contact a depot directly, find their contact info on our Hours & Locations page.

If you are looking for something specific about your Drop & Go account, you can log in to your account at mydropandgo.ca to check the status of your order, review past transactions, update your account information, and see your Earth Saver Stats! If this is your first time logging in, you will need to set your password by clicking on “Logging in online for the first time?”

Make a Suggestion

We are continually reviewing our operations to make sure that we are providing the best, most efficient service for you.

If you think there is something that we could be doing differently or something that we aren’t doing but should, let us know!

By clicking submit you agree to SARCAN’s privacy policy


Just have some general feedback you want to share with us? We would love to hear it!

Feel free to shoot us an email or

Give us a Google Review!

Let everyone out there know what your latest experience was like with a Google Review!

Give us a High Five!

Did one of our depot teams really impress you? Let them know and give ’em a SARCAN High-Five!

Tony Tighe gave our Regina Parliament team a High-Five! They said:

Just did a drop and go load of recycling. The young man working Daniel (hope I spelled his name correct), I just wanted you to know what an incredibly polite respectful helpful young man, he was. He even helped me unload my truck. Manners and respect are a forgotten art and this young man has them and uses them. Such a pleasure to deal with, thanks Daniel was having a… Read More